Customer Success Manager / Project Manager

You'll be the bridge between our customers and our platform, making sure infrastructure projects succeed using Infrakit's cloud tools. Day-to-day, that means:

• Leading deployment and development projects from kickoff to completion, on time and on budget
• Act as an expert in infrastructure model-based construction, BIM modelling (YIV) and surveying
• Running training sessions and workshops that actually land
• Building trusted, long-term relationships with customers and acting as their go-to expert
• Solving problems proactively, before they become issues
• Collaborating closely with our Product, R&D, and Sales teams
• Maintaining clean project documentation and keeping all stakeholders aligned

You'll report to the Director of Services & Customer Success and work out of our Espoo HQ.

• A degree in Engineering or an infrastructure-related field (Bachelor's or Master's)
• 10+ years of hands-on experience in the infrastructure sector
• A strong project management track record: you've delivered complex projects start to finish
• Deep knowledge of model-based construction, BIM (YIV), and surveying
• Clear, confident communication in both Finnish and English
• A genuine drive to push the industry toward digital, sustainable ways of working

• A role with real impact; helping major infrastructure projects become more efficient and sustainable
• Autonomy and ownership over your work
• Flexible hours 
• Competitive compensation and benefits
• Mentorship program
• A team that's sharp, supportive, and genuinely good to work with: the Infrakit spirit

Sound like you?

If you're ready to bring your infrastructure expertise into a company that's reshaping the whole industry, we'd love to hear from you. 

Apply now or reach out if you have any questions: Jani Sillanpää, Director, Services and CS Finland HQ: jani.sillanpaa@infrakit.com